Ordering

How do I change my address?
You can change your order's address by contacting our Customer Support. Please be advised, however, that if you haven't updated your address BEFOR...
Fri, 27 Aug, 2021 at 9:34 PM
Are there discounts for medical patients?
Unfortunately, we do not currently provide discounts for medical patients. We can, however, work with you and your insurer to have them cover or subsidi...
Sun, 31 Oct, 2021 at 4:20 PM
Are there discounts for veterans?
Unfortunately, we do not currently provide discounts for veterans. Still have questions? Please see HERE for how to contact us. 
Sun, 31 Oct, 2021 at 4:21 PM
Are there any discount codes?
There are currently no discount codes for Grobo products available. However, make sure to sign up for our newsletter at the bottom of our site, HERE, to...
Sun, 31 Oct, 2021 at 4:23 PM
How do I become a wholesale or retail distributor?
Thanks for your interest in reselling Grobo!  There are three main ways to work with Grobo: 1. Affiliate (Under $25,000 in annual sales) Affiliate...
Sun, 31 Oct, 2021 at 4:29 PM
Does the Grobo come with a warranty?
Your Grobo comes with a one-year limited manufacturer's warranty.  This means our units are warrantied against manufacturing defects for a period o...
Sun, 31 Oct, 2021 at 4:26 PM
What's the price of a Grobo unit?
The cost of the Grobo Solid is $1,999 USD. The cost of the Grobo Premium is $2,199 USD. Both provide customers FREE shipping upon order.  When you purchas...
Fri, 27 Aug, 2021 at 9:34 PM
Why is my Wheelio discount not working?
Our spin-to-win prizes are only available to orders made out with a new Grobo Premium, Grobo Solid, or Grobo Start. That means, if you're not buying ...
Fri, 27 Aug, 2021 at 9:34 PM
Is the price in CAD or USD?
All of our base prices are in USD. However, on our website, you can change the currency to Canadian dollars to get an estimate of the cost based on conver...
Sun, 31 Oct, 2021 at 4:28 PM
What's the return policy on a Grobo?
Grobo offers a 30-day return policy on all Premium and Solid units. The 30-day period begins the moment the unit is shipped and only applies to unopened b...
Sun, 31 Oct, 2021 at 4:31 PM