Getting Connected

Network requirements, step-by-step instructions, and troubleshooting for connecting to your home WiFi network.

Why is the User LED on the front green?
A green LED user light means your Grobo has been disconnected from Wi-Fi, but it's ready to be paired.  For more information, please see the articl...
Thu, 18 Nov, 2021 at 3:29 PM
Help! I'm unable to connect to the Grobo App
If the Grobo App is not connecting to your Grobo, first check what colour the LED light at the front of your unit is.  If it isn't slowly pulsing b...
Thu, 18 Nov, 2021 at 3:40 PM
How and when do I do a Factory Reset?
We suggest only doing a factory reset when recommended by Grobo Support.   Follow these quick instructions to perform a factory reset on your unit: Un...
Thu, 18 Nov, 2021 at 3:28 PM
Help! I need to reconnect my Grobo to Wi-Fi
Is your LED solid green, orange, or quickly blinking blue? If it is, you may need to reconnect to the Internet.  Your Grobo can lose Internet connectivi...
Tue, 26 Oct, 2021 at 4:09 PM
Wi-Fi Antenna Check
In your Grobo Solid/Premium unit, there is a Wi-Fi antenna installed on the top circuit board. Why would I ever need to check my Wi-Fi antenna?  Wi-Fi...
Tue, 2 Nov, 2021 at 2:13 PM