Grobo Premium/Solid units can only connect to 2.4GHz bands. Check out our Wi-Fi requirements HERE.
Wi-Fi signals broadcast on a variety of frequencies. The most common ones used by routers is the 2.4 gigahertz (GHz) and 5GHz Wi-Fi bands.
More about 2.4GHZ Wi-Fi Band:
- Wider coverage where the lower frequencies can better penetrate solid objects, so you will get to use your Wi-Fi from a greater distance. 5GHz can’t reach as far as the 2.4GHz.
- Ideally, you should use the 2.4GHz band to connect devices for low bandwidth activities like connecting to the Grobo server.
- There is a limited number of simultaneous devices you can connect to a single 2.4GHz router. The 2.4GHz band can be overcrowded considering the many devices in your household. Overcrowding results in connectivity issues like slow speeds, dropped connections, and interference.
- Newer, dual-band routers have both 2.4GHz and 5GHz, giving you a choice of which band to use
- By splitting your devices between 2.4GHz and 5GHz, you can maximize your network’s performance.
We suggest having a minimum of 70% connectivity for each unit on the Grobo network. This allows the unit to operate as intended without interruption or functionality issues.
You can find your connectivity under Grobo App > Settings > About my Grobo
80% and above are 4 bars
70% and above are 3 bars
60% and above are 2 bars