Grobo Premium/Solid units can only connect to 2.4GHz bands. Check out our Wi-Fi requirements HERE. 

Wi-Fi signals broadcast on a variety of frequencies. The most common ones used by routers is the 2.4 gigahertz (GHz) and 5GHz Wi-Fi bands.


More about 2.4GHZ Wi-Fi Band:

  • Wider coverage where the lower frequencies can better penetrate solid objects, so you will get to use your Wi-Fi from a greater distance. 5GHz can’t reach as far as the 2.4GHz.
  • Ideally, you should use the 2.4GHz band to connect devices for low bandwidth activities like connecting to the Grobo server. 
  • There is a limited number of simultaneous devices you can connect to a single 2.4GHz router. The 2.4GHz band can be overcrowded considering the many devices in your household. Overcrowding results in connectivity issues like slow speeds, dropped connections, and interference.
  • Newer, dual-band routers have both 2.4GHz and 5GHz, giving you a choice of which band to use
  • By splitting your devices between 2.4GHz and 5GHz, you can maximize your network’s performance.

We suggest having a minimum of 70% connectivity for each unit on the Grobo network. This allows the unit to operate as intended without interruption or functionality issues.

You can find your connectivity under Grobo App > Settings > About my Grobo

80% and above are 4 bars

70% and above are 3 bars

60% and above are 2 bars

Grobo App About my Grobo