We suggest only doing a factory reset when recommended by Grobo Support.  


Follow these quick instructions to perform a factory reset on your unit:

  1. Unplug your Grobo for 20 seconds.
  2. While plugging it back in, hold the user button (the silver button on the back right of your Grobo) down from approximately 20 seconds.
  3. You will see the User LED light flash a pink and yellow pattern.
  4. Your User LED light will then go red > green > blue then back to solid green.
  5. From here, reconnect your unit to WiFi.


Your recipe won't need to be reapplied after a Factory Reset. It simply clears the Wi-Fi pairing. 


Do not do this action multiple times without the approval of Grobo Support. 


Still have questions? Please see HERE for how to contact us.