If this is the case, first check what colour the LED light at the front of your Grobo is showing.
If it isn't pulsing blue, you need to reconnect your Grobo to your Wifi. To do this:
- Power cycle your unit by unplugging it for 20 seconds and plugging it back in
- Check if your unit reconnected on its own, if it did you will see the pulsing blue light
- If the light is not pulsing blue within one minute, you need to manually reconnect it through the app
Still having trouble? Please refer to our LED Indicator Light Glossary for more information.